Return Policy
30-Day Refund Policy
We want you to be fully satisfied with your purchase. If for any reason you're not happy with your order, we offer a 30-day refund policy under the following conditions:
Eligibility for a Refund:
• You may request a refund within 30 days of receiving your order.
• Items must be unused, in original packaging, and in resalable condition.
• Customers are responsible for return shipping costs.
• Refunds are issued after the item is received and inspected.
• Original shipping fees are non-refundable.
How to Request a Refund:
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Contact our support team at sales@tendoge.com within 30 days of delivery.
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Include your order number and reason for return (optionable).
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We’ll guide you through the return process.
⚠️ Note:
• Use a trackable shipping method—we are not responsible for lost or undelivered returns.
• Refunds cover only the product price.
If you have any questions, feel free to reach out. We're always here to help!